Platform Instability

Incident Report for Yola

Resolved

This incident has been resolved.

Posted Oct 15, 2025 - 05:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 15, 2025 - 04:59 UTC

Investigating

We are currently investigating this issue.

Posted Oct 15, 2025 - 04:49 UTC

This incident affected: API (example), Management Portal (example), Dashboard, Inbox, Chatbots, Livechats, Tickets, Customers, Channels & Integrations (Webchat, Bitrix24, Line, Messenger, WhatsApp, Telegram), and Hosting (AWS ec2-eu-central-1, AWS rds-eu-central-1, AWS s3-eu-central-1, AWS elb-eu-central-1, Cloudflare CDN/Cache, Cloudflare Pages, Cloudflare Load Balancing and Monitoring, Cloudflare Infrastructure, Cloudflare Gateway).